This is the brutal truth: nearly all HVAC failures take place because someone skipped a step. Failed to calculate the load correctly. Used incorrect equipment. Got wrong the insulation needs. We've fixed dozens of these failures. And each time, we file away another lesson. Like in 2017, when we began adding remote monitoring to each system. Why? Because Sarah, our lead tech, got tired of watching homeowners burn money on bad temperature control. Now clients save 20-30% yearly. https://community.cisco.com/t5/user/viewprofilepage/user-id/1951244