This is the harsh truth: most HVAC failures occur because someone missed a step. Didn't calculate the load properly. Used incorrect equipment. Got wrong the insulation needs. We've personally fixed countless of these failures. And each and every time, we file away another learning. Like in 2017, when we began adding remote monitoring to all installation. Why? Because Sarah, our senior tech, got frustrated of watching homeowners waste money on poor temperature settings. Now clients save $500+ yearly.